In terms of consumer preferences live chat is the leading contact method for brand communication ahead of phone email and social media.
Best live chat software.
For those of you looking for free live chat software check out hubspot live chat.
One of its most notable features is its chatbots that help companies uncover the needs and wants of their customers and deliver them solutions in real time.
41 of people expect websites to offer live chat.
6 acquire review best live chat software for chatbots.
But there are plenty of other great options for you to choose from.
Quickly browse through hundreds of live chat tools and systems and narrow down your top choices.
In fact more than half of all consumers prefer to chat with someone online as opposed to calling a company for support.
But it s still trusted by large organizations like lexus audi the us air force discover and more.
It s an all in one solution for omnichannel support knowledge base.
For ticketing and customer support use liveagent or zendesk chat.
Chatra is the best software for multilingual live chat and livechat is the best for omnichannel support.
Filter by popular features pricing options number of users and read reviews from real users and find a tool that fits your needs.
Find and compare top live chat software on capterra with our free and interactive tool.
Acquire isn t the most popular live chat software on the market today.
Live chat software has become the new must have in customer service.